Testimonials

Read What Clients Have To Say

We strive to deliver an unparalleled experience when owning a second home or vacation property here on Hilton Head. You can trust that the fact that we are caring for your property like it’s our very own home.  Below are just some of our client testimonials.

You’ll Be Happy With Your Decision

Ike Callaway, The House Butler, was quite the find. He is thorough and trustworthy. I have needed two small issues resolved and with his direction, both were handled easily while I was out of town.
He has been the eyes and ears for me in HHI, while living in Western Pa.
Do yourself a favor and use Ike’s services. You will be happy with your decision.
Sincerely,

Fred and Kathy
Greenburg, PA

He is simply “peace of mind”

We have used Ike, The House Butler as long as we’ve owned our Hilton Head villa. He is simply “peace of mind”. From the small things, like turning on the hot water heater, new ice in the icemaker and HVAC systems set to our liking prior to our arrivals, Ike solved our “broken/should we fix/no replace it” washing machine issue. He just presided over the replacement of our front door. He can, and will, take care of whatever your house needs.

Elizabeth
Atlanta, Ga

His Honesty & Reliability Is Outstanding 

When we purchased our home on Hilton Head in 2016, we had so many questions about how we would manage our second home from 1,000 miles away. The answer to that question was Ike Callaway, The House Butler. His management has given us so much peace of mind and prevented last minute or unexpected costly trips to address an issue or proceed with a project. We have counted on The House Butler for regular weekly house checks, scheduled visits for HVAC, cleaning, appliance deliveries etc, and a major outdoor project. His recommendations for local contractors and tradesmen have been invaluable. His honesty and reliability are outstanding. Don’t own a second home on Hilton Head Island without Ike by your side.

Kathy and Barry Mills
Massachusetts
Kathy Mills

Ike Has Really Been Invaluable 

“My husband and I have been using Ike (The House Butler) to manage our property for over a year. During that time there have been a lot of issues arise at our villa that Ike needed to handle. There was a neighbor’s water leak that required extensive ceiling repair, our air conditioner failed and a new one needed to be installed, a hurricane came through the island, we needed a new water heater, and we needed to have a new dryer vent installed. In every single instance, Ike was diligent and timely in identifying issues, finding contractors, staying on top of the contractor’s work, and keeping me informed every step of the way. He has high integrity, a strong work ethic, and is someone you can completely trust and rely upon. Ike has really been invaluable, and I would highly recommend his services.”

Teresa
Cambridge, MA

Worth Every Penny, Plus Some

We have been so pleased with the service Ike Callaway (The House Butler) has provided us. For the first 8 years of ownership in Hilton Head, we relied on neighbors to help us deal with emergencies. We thought we were doing a good job but turns out there was so much more going on while we were away. Small things breaking down in the house we would not find out about for months at a time. Ike goes to our house every week, gives us a full report on all outstanding items that we are working on to improve (i.e. Moisture issues, pests, pool maintenance, HVAC, hail damaged roof, etc.). Our house is shut down after every friend we let use it, and then started back up for the next friend we have down. He goes above and beyond on anything we ask. I always tell him, that he doesn’t charge us enough for how much value we get. I am so grateful to be able to know that I have someone in Hilton Head I can call even for the most trivial of items. We have been with The House Butler for almost a year, and I am 100% confident, if for the previous 8 years, Ike had our house under hi wtvh we would have had significantly less maintenance issues to deal with because they would have been caught long before they became issues. THE HOUSE BUTLER IS WORTH EVERY PENNY PLUS SOME.

Mike F.
Charlotte, NC

Ike Is A Great Assistance When Problems Arise

After purchasing our Sea Pines house 4 years ago, my realtor recommended Ike Callaway (The House Butler) as a reliable resource for the weekly management of the property and any current ongoing repairs, as I was not present. The house is a second home, we are only there a few months of the year.
Ike has continued to watch over our house for the past 4 years. He checks the house every Monday and reports any abnormal findings via email, text or phone call. He has organized and overseen several major projects including extensive landscaping, hot water heater replacement, a new roof, a new trellis, new shutters, and interior/exterior painting. He has a large network of contacts and contractors that can get major projects accomplished without needing a lot of our supervision.
One of the valuable services The House Butler has provided for us, has been Ike’s availability after large tropical storms and hurricanes have come to HHI. He has stuck it out on the island for the last two hurricanes, He has been our first hand source of information regarding our property during and after such events.
I would highly recommend Ike to manage your “home away from home” and to be of great assistance when problems occur and need repair.

Kris.
Salisbury, MD

Ike Has Made Owning A Second Home A Pleasure 

Ike has made owning a second home a true pleasure! He communicates to us often and looks after our place like it is his own. Having a hectic life in NY City, we truly could not be enjoying HH as much as we do without Ike’s help.

RA & MA – New York

Best Decision We Made

The best decision we made after buying our second home on HHI, was to contract with “The House Butler”! Ike is diligent, thoughtful, and great to work with!

Greg Stead
KY

Ike Has Done An Excellent Job

Ike did an excellent job of keeping an eye on our house while we were gone. We hired Ike to visit our house each week and he was extremely conscientious and reliable. It made us feel at ease and very comfortable knowing if there was a problem Ike would make sure to handle it in a professional, intelligent and expedited manner. We even asked Ike to Fed Ex us a dinner jacket that was in the closet that we needed. We don’t know what we would have done without him. We will recommend him to our friends and family. Thanks so much, Ike!

– S & JQ

Great Guy To Work With

We have used Ike Callaway, (the House Butler) almost a year and are very pleased with his services. It is reassuring to get weekly reports about our Hilton Head property when we are absent and we relied on his emails reporting the condition of our villa after Hurricane Matthew. Great guy to work with!

G&M DeVictor

We Are Extremely Pleased 

We are extremely pleased with the service and responsiveness we have received from Ike (The House Butler). He has done everything we expect and then some. We would recommend him to anyone looking for a house service when they are out of town.

Randy and Kathy Wise
MI

A Second Home Is A Bad Idea Without Ike 

Ike (The House Butler) was referred to us by our realtor. We live in Boston and have never before owned a second home. From day one Ike helped us find a new hot water heater and oversaw its installation. We couldn’t have done it without Ike. On another occasion, we had a skylight leak on the last day of our visit. Ike came out, helped move wet furniture and arranged to get a reputable roofer to assess the roof and give an estimate for repair. Owning a second home is a bad idea without Ike (The House Butler)!

JK & LY Keen

He Is Always Responsive & Ready To Assist 

Ike has worked with me on several projects over the past years. My work keeps me out of Hilton Head at times, so I called on Ike, The House Butler, for his advice and help.

Ike evaluated the condition of my home and he found several major problems including mold and mildew behind hanging pictures, rotted areas of siding, poor caulking and drainage which were creating the issues in the walls of the house.

He recommended the proper contractors to replace the damaged siding, caulk and paint the entire house. He supervised their work insuring the problems were solved.

Later that same year, Ike again recommended tile, carpet, finish carpenters and painting vendors to refurbish my home. All this was accomplished while I was away on business, leaving me knowing when I returned, the work would be completed to my satisfaction.

I continue to call Ike when issues arise, he is always responsive and ready to assists with whatever my needs may be. He has become a trusted friend and I would recommend his services to anyone looking for a trustworthy and reliable individual to manage the care and maintenance of their home.

– Peter Caramello

Ike Will Not Let You Down

I’ve been involved with Ike on two complete design and rebuild renovation projects over the last 27 yrs in Lexington, Kentucky. On both occasions I was extremely impressed by Ike’s knowledge of building practices. Both times he came to Broadview Buildings with his own detailed architectural drawing, he produced from scratch. From planning to completion, Ike was aware of the entire process, making sure every detail was taken care of.

After Ike left Lexington for Hilton Head, I kept up with him and visited several times. The two projects I saw he completed there are beyond compare. From his drawings, selection of building materials, landscaping and attention to detail, you will not find any home of better quality on the Island.

I also knew Ike as a practicing Veterinarian in the horse business while he lived in Lexington. He was known for his insight, a man of his word, being trustworthy and loyal to his clients.

If you are looking for someone you can trust to watch over, maintain and protect your property on Hilton Head Island, Ike will not let you down. He always goes that extra mile to make sure the task and responsibilities he assumes are preformed the correct way.

Coley
President Broadview Buildings

We Would Recommend Him To Anyone

Ike does an excellent job of keeping an eye on our villa while we are gone. Ike reports to us after his visit to our villa each week and is extremely conscientious and reliable. It makes us feel at ease and very comfortable knowing if there was a problem Ike would make sure to handle it in a professional, intelligent and expedited manner. What is “Peace of Mind” really worth? We are confident that we have that with Ike. We are very pleased with Ike’s dedication and constant attention to our needs. We would recommend him to anyone looking for the best in home watch services.

Paula and Jeff

Ike Has A Keen Eye and is Meticulous 

I have known Ike for many years and know him to be a trustworthy, sincere, and loyal individual. I have been consistently impressed with the level and quality of care Ike has provided to the properties he has owned and/or cared for. Ike has also lent his skills to me in my real estate profession by taking the time to walk through properties and point out maintenance issues.

Ike has a keen eye and takes immense pride in the meticulous condition of “his” properties. I would not hesitate to hire Ike to look after my personal residence.

– Carol Cramer

We Have Always Been Impressed

I have been active in real estate for the past 35 years. My background included brokerage, development and management of numerous types of properties.

Real estate retains and appreciates through proper supervision and appropriate care when needed. I say these things because I have known Ike Callaway for the past 7 years and have always been impressed with his attention to detail and his willingness to follow through on his commitments.

If you decide to use Ike, the House Butler on Hilton Head Island, SC, to look after your property you have made an excellent decision. I speak highly of his abilities and character. You may contact me for more information by phone listed below if you wish.

– David C. Egelhoff

Ike Has Saved us Real Money

After years of renting our Villa, using several different Property Management Rental agencies and having to pay an extra fee to reimburse them for everything from replacing light bulbs to a clothes drier, we decided to limit our Villas use to our own family vacations. We looked for someone to manage and truly care for our investment in our absence. We were fortunate to meet and engage Ike Callaway as “The House Butler”, to keep an eye on the place between our own visits.

As Downtown Abbey devotees, we learned the value of “British Butlery”, but what about a “House Butler” on HHI at the turn of the 21st Century? Not only has Ike reduced our utility cost (HVAC & hot water) between visitations, he discovered a leak in the refrigerator ice maker we had overlooked. He has provided us with honest, reliable vendors for our WiFi issues, a less expensive cleaning service, plus a plumber and a contractor to remodel our kitchen. On a late Saturday evening, Ike saved the day by providing a relative just arriving with the proper key for entry.

What about return on investment? What is “Peace of Mind” really worth? Ike has saved us real money and recurrently makes us feel good about our wisdom in employing him for our villa. We continue to be pleasantly surprised by Ike’s dedication and constant attention to our needs.

Downtown Abbey may be ending next season, but we plan to keep Ike (The House Butler) on. Doesn’t make sense to lose a win-win relationship.

– Joe Ryan
New Jersey

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